Exchange and Returns Policy
We currently offer returns/exchanges for store credit and do not offer refunds.
If you are not satisfied with your purchase you may return it for a store credit. Just mail the merchandise back to us with delivery confirmation within 30 days of receipt as long as those products are unwashed, unworn (except for the purposes of trying on), have original tags attached and are not one of the exceptions below. All returned items must be sent back to us with a copy of the invoice, in their original condition with the tags still on. Shipping costs are non-refundable and return shipping is at the customers expense.
The following will not be accepted for exchange and will be shipped back to you at your expense or donated to a charity.
- Panties
- Clearance items, and items under $25
- Items that have been worn, washed, modified, stained, or retain scents
Please chose the carrier of you choice and return with a tracking number. We cannot credit you for returns that are not received by us unless you can provide proof of delivery.
Send returns to this address: c/o Returns, Spirit of Shakti, 471 A Street, Ashland, OR 97520
You are responsible for return shipping costs.
We will not be responsible for returns that don’t arrive.
Contact us at rn@spiritofshakti.com for questions related to exchanges and returns.